FAQs

How soon will my order ship?

Once your order processing is complete, it is sent to our fulfilment centre(s) and dispatched within 24 to 48 Business Hours.

 

Please note, in case of your order being placed after Friday 5pm, it will be processed on Monday. Kindly consider this for longer fulfillment times during holidays as well.

How soon will I receive my product?

Delivery timelines vary from location to location and calculated on best estimate basis.

 

Once your order is dispatched, you will receive tracking information along with delivery estimate and our endeavour will be to have your orders delivered within provided timelines.

What happens if my product is out-of-stock?

We work meticulously to replenish stocks and once available, our valued customers are informed via social media, please follow us on Insta @GMnutritionUSA and FB @GuruMannNutrition for updates.

In the rare case of an item going out-of-stock after your order being processed, our Customer Service Team will contact you to provide possible options.

How secure are my order transactions?

All transactions are encrypted using Secure Socket Layer (SSL) Certificate to protect sensitive information such as usernames, passwords and financial details. Each individual transaction is secured to safeguard your personal & financial information.

Can I order samples?

Unfortunately, we do not have samples at this time.

What countries do you ship to?

Currently we are shipping only within India. No shipping outside India.

Do you charge for shipping?

No, we do not charge customer for shipping, its FREE!!

What if you do not deliver to my location (pin-code)?

We are constantly working with our delivery partner(s) to add more locations.

How do I track my order?

Once order is dispatched, you shall receive the AWB# (tracking number) of your package. The number gets activated within 24-48 Hours and can be used to track your order on delivery partner’s website.